Terms and Conditions of payment and delivery:
Schedule for the holidays!
At the order of 30.04 to 17.00 your order will be delivered to 4.05, or in another time, all subsequent orders in the period from 30.04 after 17.00 - 5.05 you can receive from 6.05. Also, when ordering from 7.05 to 17.00, your order will be delivered on 11.05, if the order is made in the period from 7.05 after 17.00, then the order will be delivered on 12.05 or on subsequent working days.
Thank you for understanding!
- For NEW customers - FREE delivery on the first order, regardless of the amount!
- Payment by card on our website
- Payment in cash upon receipt of the order
Terms of delivery:
- Delivery is around the city of Kharkiv:
- If an order is placed by 5 pm, the delivery of goods is carried out on the following day from 9 am to 5 pm.
- If an order is placed after 5 pm, the goods are delivered 2 days later from 9 am to 5 pm.
- If an order is placed on Saturday or Sunday, the delivery of goods is carried out the following Tuesday, from 9 am to 5 pm.
Free shipping is valid if the price of the order is 400 UAH or more.
In case of a reduction of the order amount, you can use self-pickup at the address - Kharkiv, Saltivske Shosse, 67A (upon prior order).
Terms of delivery outside the city of Kharkiv:
- The location must be within a radius of 15 km;
- Minimum order - 600 UAH;
- Free shipping;
Terms of return of goods:
- The customer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - in the manner and under the conditions determined by the Law of Ukraine "On Protection of Consumer Rights".
- The return of a product of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact of purchase and the conditions for ordering the specified product are preserved.
- The Customer does not have the right to refuse a product of good quality, having individually defined properties, if the specified product can be used exclusively by the Consumer who purchased it, (including non-standard, at the request of the Customer, dimensions, etc.). Confirmation that the product has individually defined properties is the difference in the size of the product and other characteristics that are indicated in the online store.
- Return of goods is carried out at the address indicated on the website in the "CONTACTS" section.
- If the Buyer refuses the goods of good quality, the Seller returns the money in the amount of the cost of such Goods, except for the seller's expenses for the delivery of the goods that are returned.
- Refunds are made within 14 working days.
- The goods cannot be exchanged.